Agency Service

The Elbclearing Agency Department is handling the needs of ship owners, operators and charterers before vessels arrival, whilst in port and of course after departure.

Our well trained and experienced agents are always providing the best possible service in order to meet our clients‘ expactations and to fulfill all duties to their full satisfaction.

Our full agency service includes the following:

• Clearance of various vessel types
• Coordination vessels port call with direct link to terminal, owners/operators and charterers
• Ordering of pilots, tugs and linesmen
• Coordination and observation of cargo operations
• Preparation of cargo documents
• Assistance with crew change and Visa formalities
• Assistance with crew medical care
• Assistance for stores / spares deliveries
• Arranging Cash to Master payments
• Preparation of proforma disbursement account (PDA)
• Preparation of final disbursement account (FDA) with all supporting vouchers
• Port and berth information
• Arrangement of ships waste disposal in accordance with MARPOLregulations
• Etc.

If you have any questions or requests please do not hesitate to contact our agency department at any time. We are pleased to serve you!

We are pleased to offer our agency services also for other ports, such as Hamburg, Cuxhaven, Bremerhaven, Bremen, Nordenham and Brake.